Deciding to take a new job is a job: It requires a lot of work. The process often involves doing some soul-searching, making endless pros and cons lists, asking all your friends what they think—and that’s not even including the resume tailoring, the online applications, and the multiple rounds of interviews! So when that new job doesn’t turn out to be what we’d hoped…well, that’s hard.
To succinctly describe “that feeling when you start a new job and realize, with either surprise or regret, that the position or company is very different from what you were led to believe,” Muse cofounder and CEO Kathryn Minshew coined the term “Shift Shock.” A Muse survey conducted in early 2022 found that, of more than 2,500 respondents, 72% said they’ve experienced Shift Shock and 48% would try to get their old job back if they felt Shift Shock at a new company. A 2022 Lever report similarly found that 52% of employees would consider returning to a previous employer.
As a decision coach, I encourage my clients to take leaps all the time—to try new jobs, new careers, new ways of working. But once in a while a new job isn’t all it was cracked up to be. And that’s when the question arises: Should you go back to your old job or employer?
I’ve helped dozens of people in this situation decide whether or not to return to their previous companies, and I’ve learned that this choice is just as fraught as the original decision to leave, with just as many complicating factors. Below are eight essential steps to help you decide whether to return to the familiar or plunge forward into the unknown.